Sales Policy

Introduction

Welcome to WOW Destinations. This Sales Policy outlines the terms and conditions governing our products and services. By purchasing from WOW Destinations, you agree to adhere to this policy. We reserve the right to update this policy at any time, and any changes will be effective immediately upon posting on our website.

Product Information

Product Descriptions

We strive to provide accurate and detailed descriptions of our products, including specifications, dimensions, and intended applications. However, we do not warrant that the descriptions are complete, current, or error-free.

Pricing

All prices listed on our website are in Canadian dollars (CAD) and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling fees.

Availability

Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

Orders and Payment

Order Acceptance

Your order is considered accepted when we send you an order confirmation email. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud.

Payment Methods

We accept various payment methods, including credit cards, PayPal, and bank transfers. Payment must be received in full before we process and ship your order.

Billing Information

You agree to provide accurate and complete billing information. Failure to do so may result in delays or cancellation of your order.

Shipping and Delivery

Shipping Methods

We offer multiple shipping options to meet your needs. Shipping costs and delivery times vary depending on the shipping method selected and the destination.

Delivery Times

Estimated delivery times are provided at checkout. While we strive to meet these estimates, we are not responsible for delays caused by carriers or unforeseen circumstances.

Risk of Loss

All products are shipped FOB (Free on Board) from our warehouse. The risk of loss and title for the products pass to you upon delivery to the carrier.

Returns and Refunds

Return Policy

We accept returns of unopened and unused products within 30 days of delivery. To initiate a return, please contact our customer service team. You are responsible for return shipping costs.

Refunds

Once we receive and inspect the returned products, we will issue a refund to your original payment method. Please allow up to 10 business days for the refund to process.